This is how ICT decisions should be made ... with a business case.
Here is one city's business case for the move to Star Office / OpenOffice for desktop computers. The city is Bristol (in the UK). And its business case includes a cost-benefit analysis of the switch to ODF.
So, the City of Bristol becomes #3 in the list of governments officially adopting ODF. Yesterday I blogged about #2, the National Archives of Australia (See below).