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While most managers focus on the high-priced hardware, the complex architecture and technical issues, it is the "soft" issues that end up hurting a project the most -- people who do not communicate well, inattention to how long tasks take to complete, and not enough money and people to do the job well and on time.
Planning for project success means planning to communicate up, down and across the org chart. Communication is not an ad hoc activity; processes need to be defined so people know when and what they are expected to communicate.
People, schedules and budgets are the 3 pillars of successful IT projects.
Categories: ITprojects, communications
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